Terms of Service

1. Acceptance of Terms

By accessing or using DirectKind ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

DirectKind is an AI-powered coaching platform designed to help managers prepare for and improve their workplace conversations. The Service provides coaching guidance, conversation practice, and growth tracking features.

3. Account Registration

To use the Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Be at least 18 years old

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service
• Upload malicious content or code
• Share your account with others or resell access
• Use the Service to generate content that violates others' rights

5. AI-Generated Content

The coaching advice and content generated by our AI is intended as guidance only. It should not replace professional HR, legal, or psychological advice. You are responsible for how you apply any suggestions in your workplace interactions.

6. Subscription and Billing

Some features may require a paid subscription. By subscribing:

• You authorize us to charge your payment method on a recurring basis
• Subscriptions renew automatically unless cancelled
• You may cancel at any time through your account settings
• Refunds are provided in accordance with our refund policy

7. Intellectual Property

The Service and its original content, features, and functionality are owned by DirectKind and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you create using the Service.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. AI-generated coaching advice may not be suitable for all situations.

9. Limitation of Liability

To the maximum extent permitted by law, DirectKind shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

10. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

11. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may terminate your account at any time by contacting us or using account settings.

12. Contact

For questions about these Terms, please contact us at legal@directkind.com