Privacy Policy

1. Introduction

DirectKind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our manager coaching platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address)
• Team member information you enter (names, roles, notes)
• Coaching session content and conversations
• Feedback and communications with us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate personalized coaching recommendations
• Track your growth and progress over time
• Send you updates and respond to your inquiries
• Analyze usage patterns to improve our platform

4. AI Processing

Our platform uses AI (powered by Anthropic's Claude) to provide coaching assistance. Your coaching conversations are processed by our AI systems to generate responses and recommendations. We do not use your personal coaching data to train AI models.

5. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our platform
• AI providers (Anthropic) for processing coaching conversations
• As required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your data in a portable format

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account at any time.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@directkind.com